The error code is a common hurdle found in Oracle E-Business Suite (EBS) , specifically within the Purchasing module. It typically pops up when a user tries to approve, reserve, or forward a document (like a Purchase Order or Requisition) and the system hits a logical "dead end." 1. The "Why" Behind the Error
Based on extensive troubleshooting logs and vendor documentation, the following are the verified root causes of : app-po-14160 document action not completed successfully
Confirm the PO is not "Fully Received" if you are trying to cancel it. A PO cannot be canceled if the ordered quantity matches the received quantity. The error code is a common hurdle found
Read the exact wording of buttons. If you see a button like “Complete Action” or “Process,” try that instead of the generic “Save” or “OK.” A PO cannot be canceled if the ordered
: Certain versions of Oracle EBS have documented bugs related to this error, often requiring specific patches like the PSA RPC Patch . Troubleshooting & Solutions 1. Check Document and Account Status Before deep-diving into technical fixes, verify the basics:
: The error can trigger if the charge account associated with the PO line is no longer active or enabled. Check : Verify the account status in the General Ledger.