If you want, I can:

Click "Start" in the software, then power on the box while holding the reset button. The software should detect the device and begin writing the new data. Key Benefits of Upgrading App Compatibility:

Always verify that the firmware you are downloading is specifically for the Sunplus Box TV1

Once the upgrade hits 100%, the box will reboot. It is highly recommended to perform a "Factory Reset" immediately after the update to clear out old cache files that might cause conflicts with the new software. You will then need to reconfigure your network settings and scan for channels.