Unreasonable Hospitality By Will Guidara Epub -

This is the foundational pillar of the book. Guidara defines as the technical delivery of a product (a server bringing a steak to the table). Hospitality , however, is the emotional connection (the server noticing the guest is cold and offering a scarf).

Guidara popularized a rule staff at EMP live by: When a guest is 10 feet away, make eye contact and smile. When they are 5 feet away, greet them verbally. This small, "unreasonable" level of attentiveness breaks down walls instantly. Unreasonable Hospitality by Will Guidara EPUB

"Unreasonable Hospitality" is a compelling and inspiring read that offers valuable insights into the world of hospitality. Guidara's story is a testament to the power of hard work, dedication, and a commitment to excellence. The book is filled with practical advice and actionable strategies that can be applied to any business or industry. This is the foundational pillar of the book

She paused. "Do it again tomorrow."

Epic Book Review! - "Unreasonable Hospitality" by Will Guidara Guidara popularized a rule staff at EMP live