The DVR is on the same local network, and you have the UID (on a sticker on the DVR case).
: The system will display a unique QR code on the screen.
If you cannot get a software code, you may need to perform a factory reset on the motherboard.
Performing a password reset will erase your current user settings. While video footage on the hard drive typically remains intact, you may lose custom camera layouts, motion detection zones, and network configuration.
Do not close this screen. Closing it will refresh the code and invalidate any key generated for you. Send a photo of this screen to Trueview Support or your local vendor to receive a temporary decryption key. 3. Hardware Factory Reset