As of early 2026, users report that the apps feel outdated, functioning more like a web-view than a native mobile application. Users have experienced frequent crashes after updates and a persistent "Network Error" issue when attempting to log in.

The system acts as the primary interface for both policyholders and LIC staff, offering the following detailed features: Comprehensive Customer Service : Enables real-time generation of Policy Status Reports Revival Quotations Loan Quotations Transaction Processing

: Reduces the time-lag for policy servicing and proposal completion.